My e-Invoice is rejected what should I do?

If your e-Invoice is rejected, you will need to check the reason for rejection and take corrective action. The most common reasons for e-Invoice rejection include:

• Incorrect GSTIN: The GSTIN of the supplier or recipient is incorrect.
• Incorrect invoice details: The invoice details, such as the product description, quantity, and price, are incorrect.
• Mismatching HSN codes: The HSN codes for the products on the invoice do not match the HSN codes on the GSTIN database.
• Incomplete invoice: The invoice is incomplete and does not contain all of the required information.
• Technical errors: There are technical errors in the invoice, such as a wrong format or a missing signature.

Once you have identified the reason for rejection, you can take corrective action. If the reason for rejection is a technical error, you can try generating the invoice again. If the reason for rejection is incorrect information, you can correct the information and resubmit the invoice.

If you are unable to resolve the issue, you can contact the e-Invoice helpdesk for assistance.

Here are some additional tips to help you avoid e-Invoice rejection:

• Use a validated e-Invoice software solution.
• Make sure that all of the required information is included in the invoice.
• Double-check the invoice before submitting it.
• Keep a record of all rejected invoices so that you can identify and correct the errors.

By following these tips, you can help to ensure that your e-Invoices are accepted and processed correctly.